Linux Server Management
With nearly every sort of technology, having reliable performance requires a mix of proactive maintenance, careful monitoring and technical skill. When it comes to Linux servers, the situation is no different: simply put, the only certain way of maintaining uptime, preserving system security and ensuring service availability is to utilize a server management solution.
Our Linux remote server management plans represent excellent value, providing the exact type of intensive, effective system administration and server management packages that ensure secure and reliable server operation. Each of our remote server management plans offers mid-level system administration services [anchor to core server management features], system and daemon monitoring, pro-active updates, regular security penetration audits, and a range of other items. Core server management features, included with our plans, are as follows:
Monthly Features
Our Linux remote server management plans represent excellent value, providing the exact type of intensive, effective system administration and server management packages that ensure secure and reliable server operation. Each of our remote server management plans offers mid-level system administration services [anchor to core server management features], system and daemon monitoring, pro-active updates, regular security penetration audits, and a range of other items. Core server management features, included with our plans, are as follows:
- Pro-active software upgrades, kernel updates, and control panel upgrades
- 24/7/365 service/daemon monitoring (faults detected in under three minutes)
- 24/7/365 trouble ticket support (six hours included in plan; additional hours can be purchased)
- Ten hours per month of server administration services (four hours automatically allocated to monitoring and security*)
- Two hour resolution time for critical support tickets (three to twenty-four hours for non-critical tickets)
Proactive security-related services are as follows:
- Kernel Upgrade
- Firewall monitoring and rule configuration (including installation and configuration of host firewall: Shorewall or your choice of firewall)
- Daily server log audits
- Installation of software upgrades recommended by OS vendor
- File System Integrity Checking (Samhain Installation and configuration)
- Rootkit/Exploit scanner reports sent daily (Rootkit Hunter)
Host Security
This is backed by comprehensive security hardening, which includes:
- Deployment strategy planing and discussion using IM, e-mail (ticketing system), or telephone
- Initial configuration/runs of all above-mentioned security-related services
- Host vulnerability auditing
- Removal of insecure packages and unnecessary software
- Kernel patches of security risks/exploits
- Host.conf & sysctl hardening
- Securing mount points (/tmp, /var/tmp, /dev/shm, ...)
- Compiler and network application limiting
- SSH daemon hardening
- Services hardening
- Brute Force Protection (OSSEC)
- Active response configuration for common attacks
- Installation of system resource reports (cacti)
- System / hardware optimization audit and recommendation
- Mod_security installation and configuration
- Setup of mod_secoreboard for live apache traffic monitoring
- PHP Hardening (Disabling of dangerous PHP functions)
- Logwatch and logrotate configuration
- Name Server configuration check
Supported Platforms
Moreover, setting us apart from many server management firms is our flexible approach to supported platforms. We regularly provide server management for the following platforms:
- Redhat
- CentOS
- Ubuntu
- Solaris
If you have any questions regarding Linux Network Care Server Management or our other services, then please do not hesitate to contact us using our Support Desk.
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